Alcoven

Design and research

For whoever designs the product, talks to its customers or watches its market. ux-designer designs a feature’s user experience for the people and AI agents who will use it, before it is built, and writes a spec with acceptance checks. customer-interviews picks who to talk to, writes the interview guide, flags leading questions and turns interviews into findings with dated quotes. market-watch writes a weekly or monthly brief on customers’ own words, competitors and the platforms the product depends on, saying what each change means.